FAQ’s

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Common FAQs

Quick answers to common questions about products, installation, and support

Polstar provides display materials, product catalogs, marketing assistance, and service support to help partners grow their business smoothly.

Polstar follows strict quality checks, uses durable materials, and tests each fan for performance, ensuring minimal defects and lower return rates.

Partners get access to high-quality products, strong brand demand, competitive margins, marketing support, and reliable after-sales service.

Always switch off the power supply before installation. Ensure proper live, neutral, and earth connections, and use good-quality wires to avoid electrical issues.

BLDC fans are lightweight and come with controllers or remotes, but installation is similar to standard fans. Proper wiring and correct connection ensure smooth operation.

Ensure all screws are tightened properly, blades are aligned equally, and the mounting bracket is strong. Balanced blades and correct installation eliminate wobbling.

For optimal airflow, fans should be installed at least 7–9 feet above the floor. Downrod size depends on ceiling height, ensuring proper air circulation and safety.

High-speed ceiling fans, BLDC energy-saving models, and premium designer fans are in strong demand across urban and semi-urban markets.

Polstar fans come with a standard manufacturer warranty covering motor and electrical defects. Customers can easily register complaints and get quick service support through authorized centers.

Fan noise or wobbling usually happens due to loose screws, improper installation, or blade imbalance. Ensuring proper fitting and regular maintenance can prevent this issue.

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+91 9830031950

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help@gdivfcenter.com

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Kolkata, West Bengal, India

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