Warranty & Refund Policy

At Polstar, we are committed to delivering high-quality products backed by reliable warranty and support services. Our policy ensures a smooth and transparent experience for every customer.

Warranty Coverage

Polstar fans are covered under manufacturer warranty for motor defects, electrical issues, and performance-related faults. Warranty duration may vary by model.

What is Covered

Motor and internal components
Electrical defects
Manufacturing issues

What is Not Covered

Physical damage after purchase
Improper installation
Voltage fluctuations or misuse
Unauthorized repairs

Refund & Replacement

Customers can request replacement or support in case of damaged or defective products within 7 days of delivery, subject to verification.

Support Process

Share invoice and issue details
Technician verification (if required)
Repair or replacement as per policy

Polstar ensures quick service response and dependable after-sales support for complete peace of mind.

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