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Reliable Support at Every Step

At Polstar, customer support goes beyond just service—it’s about ensuring a seamless experience throughout your product journey. From installation assistance to troubleshooting and service requests, our support system is designed to respond quickly and effectively.

Our dedicated team and service network ensure that customers receive timely assistance, whether it’s resolving technical issues or guiding product usage.

Support Highlights

  • Quick complaint registration and response
  • Dedicated technician support
  • Easy access to FAQs and guides
  • Transparent warranty handling

Authorized Customer Care Centres

Find your nearest Polstar distributor and service support centre. Trusted support network across India.

Dipak Electronics

West Bengal Kolkata

Martin Burn House, 1, R.N. Mukherjee Road, Room No.: 041, 5th Floor, Kolkata-700 001

Polstar General Agencies

Nagpur Maharashtra

Buti Block, Aghyaram Devi Chowk, Ganesh Peth, Nagpur, Maharashtra-440018

Polstar Electricals

Tamil Nadu Chennai

No. 25, Bharathidasan Land Marvel, K B Dasan Road, Alwarpet, Chennai-600018

Jay Khodiyar Electricals

Surat Gujarat

First Floor Plot No. 6, Shanti Palace, Navyug College Road, Surat-395009

Jay Khodiyar Electricals

Gujarat Ahmedabad

GODWAN NO-B/56, SAGAR ESTATE, Sarkhej ITI Road, Sarkhej ITI Road, Ahmedabad, Gujarat, 382210

MAA PAA Tradecom

Chhattisgarh Raipur

H.No. 37/73/1, Opp. Sindhi Dharmshala, Jawahar Nagar, Raipur, Chhattisgarh-492001

Common FAQs

Polstar fans come with a standard manufacturer warranty covering motor and electrical defects. Customers can easily register complaints and get quick service support through authorized centers.

Fan noise or wobbling usually happens due to loose screws, improper installation, or blade imbalance. Ensuring proper fitting and regular maintenance can prevent this issue.

Yes, BLDC fans consume up to 60–65% less electricity than traditional fans. They provide strong airflow while reducing your monthly power bill significantly.

Choosing the right fan depends on your room size. For small rooms, a 900–1050 mm fan works well, while bedrooms and living rooms typically need 1200 mm or higher for better airflow and comfort.

Always switch off the power supply before installation. Ensure proper live, neutral, and earth connections, and use good-quality wires to avoid electrical issues.

BLDC fans are lightweight and come with controllers or remotes, but installation is similar to standard fans. Proper wiring and correct connection ensure smooth operation.

Ensure all screws are tightened properly, blades are aligned equally, and the mounting bracket is strong. Balanced blades and correct installation eliminate wobbling.

For optimal airflow, fans should be installed at least 7–9 feet above the floor. Downrod size depends on ceiling height, ensuring proper air circulation and safety.

Polstar provides display materials, product catalogs, marketing assistance, and service support to help partners grow their business smoothly.

Polstar follows strict quality checks, uses durable materials, and tests each fan for performance, ensuring minimal defects and lower return rates.

Partners get access to high-quality products, strong brand demand, competitive margins, marketing support, and reliable after-sales service.

High-speed ceiling fans, BLDC energy-saving models, and premium designer fans are in strong demand across urban and semi-urban markets.
Still have unanswered questions? Get in touch

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Support Center

Customer Support

+919720102495
polstarfans@gmail.com

Dealer Support

+91 9720102495
polstarfans@gmail.com

Warranty Support

+91 9720102495
polstarfans@gmail.com

Our Address

Plot No-45, Bajitpur Saboli, Distt - Sonipat, PVT. Haryana - 131029. (INDIA)

Contact Background

Phone Number:+919720102495

Email Id: polstarfans@gmail.com

Address:Plot No-45, Bajitpur Saboli, Distt - Sonipat, PVT. Haryana - 131029. (INDIA)

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Blogs & Learning

Excellence in Customer Satisfaction
Delivery Jul 22, 2026 10:00 AM

Excellence in Customer Satisfaction

This award recognizes Polstar Fans for consistently delivering exceptional customer service and maintaining high standards of product quality. Through dependable after-sales support, timely assistance, and.

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How to Install a Ceiling Fan Easily
Delivery Aug 20, 2026 11:00 AM

How to Install a Ceiling Fan Easily

Installing a ceiling fan looks difficult, but the process is actually very simple if you follow a few basic steps. The first thing is to.

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Best Fans for Indian Homes in 2026
Delivery Aug 15, 2026 6:00 PM

Best Fans for Indian Homes in 2026

When it comes to choosing a fan for your home, most people still go by speed or price, but in 2025 the real difference comes.

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Polstar Fans

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