Support Center

Reliable Support at Every Step

At Polstar, customer support goes beyond just service—it’s about ensuring a seamless experience throughout your product journey. From installation assistance to troubleshooting and service requests, our support system is designed to respond quickly and effectively.

Our dedicated team and service network ensure that customers receive timely assistance, whether it’s resolving technical issues or guiding product usage.

Support Highlights

  • Quick complaint registration and response
  • Dedicated technician support
  • Easy access to FAQs and guides
  • Transparent warranty handling

Common FAQs

Polstar provides display materials, product catalogs, marketing assistance, and service support to help partners grow their business smoothly.

Polstar follows strict quality checks, uses durable materials, and tests each fan for performance, ensuring minimal defects and lower return rates.

Partners get access to high-quality products, strong brand demand, competitive margins, marketing support, and reliable after-sales service.

Always switch off the power supply before installation. Ensure proper live, neutral, and earth connections, and use good-quality wires to avoid electrical issues.

BLDC fans are lightweight and come with controllers or remotes, but installation is similar to standard fans. Proper wiring and correct connection ensure smooth operation.

Ensure all screws are tightened properly, blades are aligned equally, and the mounting bracket is strong. Balanced blades and correct installation eliminate wobbling.
Still have unanswered questions? Conatc Us

Downloads

Access brochures, catalogs, manuals, and product resources

Polstar Exhaust Fans

Polstar Product Portfolio

Exhaust Fans Catalog

Support Center

Get help, service support, and troubleshooting assistance easily

Phone Number:+919720102495

Email Id: polstarfans@gmail.com

Address: Plot No-45, Bajitpur Saboli, Distt - Sonipat, PVT. Haryana - 131029. (INDIA)

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Authorized Customer Care Centres

Find your nearest Polstar distributor and service support centre. Trusted support network across India.

Dipak Electronics

West Bengal Kolkata

Martin Burn House, 1, R.N. Mukherjee Road, Room No.: 041, 5th Floor, Kolkata-700 001

Polstar General Agencies

Nagpur Maharashtra

Buti Block, Aghyaram Devi Chowk, Ganesh Peth, Nagpur, Maharastra-440018

Polstar Electricals

Tamil Nadu Chennai

No. 25, Bharathidasan Land Marvel, K B Dasan Road, Alwarpet, Chennai-600018

Jay Khodiyar Electricals

Surat Gujarat

First Floor Plot No. 6, Shanti Palace, Navyug College Road, Surat-395009

Jay Khodiyar Electricals

Surat Ahmedabad

GODWAN NO-B/56, SAGAR ESTATE, Sarkhej ITI Road, Sarkhej ITI Road, Ahmedabad, Gujarat, 382210

MAA PAA Tradecom

Raipur Chhattisgarh

H.No. 37/73/1, Opp. Sindhi Dharmshala, Jawahar Nagar, Raipur Chattisgarh-492001

Store Finder

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